Frequently Asked Questions and Answers

Discover quick answers to common queries about our products, services, and policies. Get clarity on warranties, shipping, returns, and more. If you need further assistance, contact us we're here to help!

FAQs

1. What is the warranty period for your products?

At Dolphin Electronics, we offer a standard 2-year warranty for our products. Please review our warranty terms for more detailed information.

2. Can I get information about shipping fees and delivery times?

Shipping fees and delivery times may vary depending on the location of your order and the specific product. You can view estimated delivery times and shipping costs while reviewing the items in your cart.

3. What are your product return and exchange policies?

At Dolphin Electronics, we prioritize customer satisfaction. In case of any issues with our products, we offer a 30-day return or exchange policy. Please refer to our Return and Exchange Policy for detailed information.

4. Do your products come with technical support?

Yes, at Dolphin Electronics, our technical support team is available to assist with any queries related to our products. Feel free to contact us for technical assistance.

5. How can I track my order?

You can track the status of your order by logging into your account or using the tracking number sent to your provided email. Visit the courier company's website to track your shipment.

6. Are there installation guides available for purchased products?

Certainly, our products generally include a detailed user manual for easy installation. If you require additional assistance, our technical support team can help you.

7. Do you offer wholesale or corporate sales?

Yes, we have special offers available for wholesale or corporate sales. For details regarding bulk purchases or corporate sales, please get in touch with us.

Need a Help?

  • +1 786 245 4142
  • info@dolphin-electronics.com
  • 1200 Brickell Avenue, Suite 1950, Miami